TrueHaving

Wool Pillow Covers • Home Goods • Holiday

Happy Valley, Oregon
|
| 8,626 Sales | 5 out of 5 stars 5 out of 5 stars

TrueHaving is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    ⇊ Welcome! Read below to learn more about our shop, processing times, and current promotions ⇊

About Us: We're a mother + daughter team and all of our products are made with genuine Pendleton® wool. A portion of our profits are donated to the work of One Day's Wages • "Giving is true having." -Charles Spurgeon

Processing Time: Made-to-order items ship within 3 weeks. Ready-to-ship items purchased ship within 5 business days. Please reach out to us if you have questions about our processing time for your order.

Promotions: Subscribe to our newsletter and get $10 off your first order of $50 or more, plus monthly subscriber exclusives. Paste this URL into your browser to subscribe: https://bit.ly/3wUogsh (be sure to check your promotions and spam folders and message us if you don't receive the promo code).

Announcement

Last updated on Mar 20, 2024

⇊ Welcome! Read below to learn more about our shop, processing times, and current promotions ⇊

About Us: We're a mother + daughter team and all of our products are made with genuine Pendleton® wool. A portion of our profits are donated to the work of One Day's Wages • "Giving is true having." -Charles Spurgeon

Processing Time: Made-to-order items ship within 3 weeks. Ready-to-ship items purchased ship within 5 business days. Please reach out to us if you have questions about our processing time for your order.

Promotions: Subscribe to our newsletter and get $10 off your first order of $50 or more, plus monthly subscriber exclusives. Paste this URL into your browser to subscribe: https://bit.ly/3wUogsh (be sure to check your promotions and spam folders and message us if you don't receive the promo code).

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

Featured items

All Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

Joan and Katie

Contact shop owner

Joan and Katie

Reviews

Average item review
5 out of 5 stars
(1864)
See reviews that mention:
Loading
Loading

About TrueHaving

Sales 8,626
On Etsy since 2013

Giving is True Having

Shop members

  • Joan & Katie

    Owners

Shop policies

Last updated on Jun 29, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

More information

Last updated on May 5, 2023

Frequently asked questions

Custom and personalized orders

We would love to make something just for you! You can start the process by clicking the “Message the seller” button on any listing in our shop. Please note that our turnaround time on custom orders can be anywhere from 1-2 weeks up to 5-6 weeks depending on demand, but we always do our best to get orders out the door quickly. Custom orders are not eligible for returns or exchanges so we ask our customers to double-check all of the details before purchasing their custom listing. Once a custom listing is purchased, we cannot make changes or adjustments to the order.

Wholesale availability

We do not offer wholesale at this time.

International Shipping

If you have questions about our international shipping rates, please send us a message with the country you would like to ship to and we can provide a custom shipping quote for you.

Please note that if you select Standard International Shipping (Global Postal Shipping or USPS First Class International Package Service), we’re not able to track your order once it leaves the U.S. Because of this, we highly recommend international customers have orders shipped to a secure location. We're not able to replace lost/stolen items on international orders. If you would like additional tracking on your order, please select an upgraded shipping option.

As Etsy's policy states, buyers are responsible for any taxes, duties, or customs fees.

Fabric Swatches

If you'd like to see a pattern in person before making the decision to purchase, you can request fabric swatches via this listing: https://etsy.me/2u7J0kk

Fabric swatches are based on availability.

Stuffing Your Pillow Cover

Your pillow cover will accommodate an insert up to 1"-2" larger than the cover size. We encourage you to use care when stuffing your pillow cover. We reinforce our zipper seams, but applying too much pressure can rip the seams. To fill, fold your insert in half and gently pull the cover over the insert, then gently straighten the insert before zipping the cover closed.

Care instructions

Wool pillow covers: To prolong the life of your pillow covers, we recommend dry cleaning as needed.

Outdoor pillow covers: To clean, brush off loose dirt and spray your pillow cover with a solution of water and mild soap. Use a soft bristle brush to clean, rinse thoroughly until all soap residue is removed, and air dry.

All other items: Spot clean as needed.

Returns and Repairs

We accept returns and exchanges on non-custom items in original, unused condition. To initiate a return or exchange, contact us within 7 days of delivery and return the item(s) to us within 14 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Repairs start at $15 per pillow cover + shipping.

Custom items are not eligible for returns or exchanges.

Seller details

Captcha failed to load. Try using a different browser or disabling ad blockers.